As a manager, it is essential to understand the different personalities you will be dealing with on a daily basis. Personalities can range from pragmatic to extroverted, and from analytical to amiable. Whether it be a negotiation, or simply staff relations, it is important to recognize the personality traits of the people you deal with. People are different. You have to understand your audience in order to communicate clearly. No matter what your own personality and character traits are, always be sincere. Say what you mean, mean what you say, but don’t be mean when you say it. A general rule of thumb is to be soft on the people but hard on the issues.
BOYER CONSULTING 